CARL DELMAN
Orlando, Florida, USA
(407) 448-3485 - Voice
cdelman@delmanautomotive.com
Offering Credentials For
AUTOMOTIVE DEALERSHIP / RETAIL SALES MANAGEMENT
An industry leading professional with extensive sales and customer service experience.
PERSONAL PROFILE
A widely accomplished industry professional offering a well-rounded career history characterized by dedication and steady growth. Particular areas of expertise include:
-- Operations Management -- Dealership Sales/Service Management
--Profit and Loss (P&L) -- Dealer/Business Start-Up
-- Regional Management -- Market Development
Innovative professional with 30+ years of progressive experience within the automobile sales industry and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations. Proven expertise in new and used vehicle sales, vehicle pricing strategies, client/customer relations and needs assessment, CSI/ESI Department , Internet and in-print promotional marketing, finance and insurance (F&I) department management, used car purchasing, administration, and team member training, supervision, motivation and mentoring.
OEM/Factory Endorsed.
Proactive leader with refined business acumen and exemplary people skills. Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale. Open minded individual with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder. Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments.
Proficient in the use of various computer programs and dealer internet applications including Reynolds & Reynolds (WebMakerX), Cobalt, HigherGear, Autobytel's imanager & AVV WebControl, NetTrack (LeadCRM.com), AutoTrader Dealer Tools, Cars.com Dealer Center, BZ Results, GM BuyPower Administration, GM DealerWorld, Dealix Dealer Leads, Mitsubishi Dealer Link , Mitsubishi Dealer Direct-Onlane Internet Auctions, Ford Motor Dealer Connection/SalesPoint,Kia Motors' Kdealer.net,
and UCS Dealer.
PROFESSIONAL EXPERIENCE
Dealer Employment Profile:
Winter Park Dodge
Holler Oldsmobile Mitsubishi Kia
City Kia
Lake Nissan
Prestige Ford
Bob Steele Chevrolet
Coggin Chevrolet
Bill Heard Chevrolet
Fountain Auto Mall
Positions Held:
General Sales Manager
New Car Sales Manager
Used Car Manager
Desk Manager
Internet Sales Manager
BDC Manager
Team Manager
HONORS & DISTINCTIONS
GM Mark of Excellence - 4 Year Certified Top Region Performer - Oldsmobile Division
Mitsubishi Motors North America Factory Endorsed Auction Purchaser/Inspector
(Mitsubishi Dealer Direct)
(Reference: Mr. Paul Camboj, Mitsubishi Dealer Direct Team 1-866-357-3728 x2296)
Holler/Classic Automotive Group Top Executive Sales Club - ALL YEARS WHEN SALESMAN.
(A Honor given to the Top Salesmen out of all company owned dealerships)
Store Salesman of the Month (Holler Oldsmobile Mitsubishi Kia) - OVER 50 TIMES
1996 Salesman of the Year - Holler/Classic Automotive Group
Founder of OneBigCarSale.com/Delman Automotive Network - An online dealership-powered car buying service, that has been ranked by Alexa Web Rankings as of the top 100,000 websites on the world wide web in June of 2005.
CERTIFICATIONS
General Motors Factory Sales Certified
(Oldsmobile, Chevrolet)
General Motors Training Certified Internet Manager
Kia Motors Factory Sales Certified
Mitsubishi Factory Auction Purchaser/Inspector
Mitsubishi Motors Factory Sales Certified
REFERENCES
Car Manufacture And Dealership Personnel References Available Upon Request. |